Privacy Policy

Privacy Policy for BonBon Fistral
Last updated: 08/05/2025

At BonBon Fistral, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us online at www.bonbonfistral.com and in-store. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

BonBon Fistral is a fashion retailer operating both a physical store and an e-commerce platform in the UK. Our registered business address is:
[Insert Business Address]
If you have questions about this policy or your data, contact us at:
info@bonbonfistral.com

2. What Data We Collect

We collect personal data when you:

• Make a purchase (online or in-store)

• Sign up for our newsletter

• Create an account on our website

• Contact us via email or web form

• Engage with us on social media or leave reviews

The types of data we may collect include:

• Name

• Contact details (email, phone, address)

• Payment information (processed securely via third-party providers)

• Purchase history

• IP address and browsing behavior (via cookies)

3. How We Use Your Data

We use your personal data to:

• Process and deliver your orders

• Provide customer support

• Send updates, promotions, or newsletters (with your consent)

• Improve our website and shopping experience

• Meet legal obligations (e.g., tax and fraud prevention)

We only collect and process data where we have a legal basis to do so—typically your consent, contract necessity, or legitimate business interests.

4. Sharing Your Data

We do not sell your data. We may share data with trusted third parties only when necessary, such as:

• Payment processors (e.g., Stripe, PayPal)

• Delivery partners

• IT and hosting providers

• Marketing platforms (e.g., Mailchimp, Meta, Google)

All third parties are required to respect your data and handle it securely and lawfully.

5. Cookies

We use cookies to enhance your experience, analyse website traffic, and personalise content. You can manage cookie preferences through your browser settings. For full details, see our Cookie Policy.

6. Your Rights

Under the UK GDPR, you have rights regarding your personal data, including:

• Access to your data

• Correction of inaccurate data

• Deletion of your data ("right to be forgotten")

• Restriction or objection to processing

• Data portability

To exercise these rights, please contact us at info@bonbonfistral.com

7. Data Retention

We keep your data only as long as necessary for the purposes collected, or to meet legal obligations (e.g., tax records retention).

8. Data Security

We take data protection seriously and implement appropriate technical and organisational measures to safeguard your information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the revision date at the top.

10. Contact Us

If you have any questions or concerns about this policy or how your data is handled, contact us at:
info@bonbonfistral.com
Bon Bon, Unit 6 , Fistral Beach, Newquay TR7 1HY